Effective date: August 2025
GL Ford & Co Ltd. (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy & Cookies Policy explains how we collect, use, and protect your personal information when you use our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following information:
- Information you provide directly:
- When you submit our contact form, we collect your name, email address, phone number (if provided), and the contents of your enquiry.
- Technical and usage data:
- We may collect your IP address, browser type, pages visited, and the date and time of visits for analytics and security purposes.
- Cookies and similar technologies:
- See Section 5 for more details.
We do not intentionally collect personal data from children under 13.
2. How We Use Your Information
We only use the personal information we collect for:
- Responding to your enquiry or request
- Providing the services you have requested
- Improving our website and user experience
- Fulfilling any legal or regulatory obligations
We will never sell your personal information to third parties.
3. Legal Basis for Processing
We process your personal data under the following lawful bases, as defined in UK GDPR:
- Legitimate interest: to respond to enquiries and operate our website effectively
- Consent: where you have agreed to the use of cookies for analytics or optional functionality
- Legal obligation: where we are required to retain certain records
4. How Long We Keep Your Data
We will only retain your personal information for as long as necessary to:
- Respond to and manage your enquiry
- Meet any legal, regulatory, or reporting requirements
We routinely review and securely delete personal data that is no longer required.
5. Cookies and Similar Technologies
Our website uses cookies to improve your experience and to understand how visitors use the site.
What are cookies?
Cookies are small text files placed on your device that help the site function and provide insights into usage.
Types of cookies we may use:
- Essential cookies: Required for the website to function (cannot be disabled)
- Analytics cookies: Help us understand website traffic and improve performance
- Functional cookies: Remember your preferences and settings
Managing cookies:
You can adjust your browser settings to block or delete cookies. Please note that some site features may not function correctly without cookies.
6. Sharing Your Information
We may share your personal information only in the following circumstances:
- With trusted service providers who operate our website or email systems, under strict confidentiality agreements
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our users
We do not transfer your data outside the UK unless adequate safeguards are in place.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, where applicable
- Restrict or object to our processing in certain circumstances
- Withdraw consent for any processing based on consent
To exercise your rights, please contact us at: mail@glford.co.uk
If you are concerned about how we handle your data, you may also complain to the Information Commissioner’s Office (ICO): www.ico.org.uk
8. Security
We take appropriate technical and organisational measures to protect your personal data. However, no internet transmission or storage system is completely secure.
9. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us:
If you have any questions about this Privacy & Cookies Policy, please email us at mail@glford.co.uk.